Frequently Asked Questions
We answer your questions about logistics and customs in Costa Rica
What services does Adusi S.A. offer in Costa Rica?
Adusi S.A. offers a comprehensive range of services, including international moving, customs agency, certified packaging, import and export, national and international transportation, representation of international companies, and a legal department specializing in customs. You can find details on each of our service pages.
Does Adusi S.A. work with businesses and individuals?
Yes, at Adusi S.A., we provide tailored solutions for both national and international companies requiring our services, as well as for individuals needing assistance with their logistics and customs procedures.
Where is Adusi S.A. located?
Our main offices are located in San José, Costa Rica. For a complete physical address and contact details, please visit our contact section on the website.
What are Adusi S.A.'s operating hours?
We are available to assist you from Monday to Saturday, from 8 AM to 6 PM.
How can I request a quote for a service?
You can request a quote directly through the contact form available on each of our service pages, or by contacting us at +506-2226-2207, via email at info@adusicr.com or directly at operaciones@adusicr.com for direct coordination.
Do you handle door-to-door international moving?
Yes, we offer complete international moving services that can include origin pickup, packing, customs management, transportation, and final delivery at the destination. Visit our international moving page for more information.
Is it necessary to hire a customs agency to import or export in Costa Rica?
Yes, Costa Rican legislation requires import and export operations to be carried out through an authorized customs agency to ensure compliance with regulations and tax laws. Check our customs agency and import and export pages.
What type of certified packaging do you offer?
We offer professional packaging solutions certified according to ISPM 15 to ensure maximum protection for your goods during transport, complying with the international standards required for imports and exports. More details can be found on our Certified Packaging page.
Does Adusi handle national and international cargo transportation?
Yes, we provide land, sea, and air freight services for cargo both nationally within Costa Rica and to international destinations, adapting to your logistical needs. Visit our transportation page to learn about our solutions.
How can Adusi help my international company establish itself in Costa Rica?
We provide comprehensive representation services for international companies, including advice on import/export procedures, customs compliance, and logistics, facilitating your company's expansion into the Costa Rican market. Explore our international company representation page.
What type of legal advice in customs does your legal department offer?
Our legal department specializing in customs offers advice on regulatory issues, representation in administrative or judicial processes, resolution of customs disputes, and consultations on current legislation to ensure the legality of your operations. More information on our legal department page.
Are service costs fixed or do they vary?
Given that our services are highly varied and customized, all are quoted individually according to the specific needs of each client and the type of operation. We do not handle general fixed costs. You can request a quote at operaciones@adusicr.com.
What is the importance of certified packaging in an international move?
Certified packaging ensures that your goods are protected against damage and comply with international safety and customs regulations, which is essential for smooth and hassle-free transit, as detailed on our packaging page.
Can you help me with the tariff classification of my products?
Yes, as a customs agency, one of our key services is the correct tariff classification of your products to ensure proper tax payment and compliance with specific regulations. Visit our customs agency page for more details.
What should I do if I have a legal issue with customs in Costa Rica?
If you face a legal issue with customs, we recommend immediately contacting our specialized legal department. They can provide the necessary advice and representation to resolve your situation. Contact us at operaciones@adusicr.com.
